FAQ

what is the tile made of?

STAR TILE is made of the highest quality stoneware, and fired to 2270F/1243C.  this means that the clay reaches a fully vitrified (fused) state and is suitable for kitchen, bathroom, or exterior use.  It is the same type of clay used for tableware, ovenware and floor tile.

 

can I use the tile outside, or in a fountain / pool?

yes. it may be used in hot or cold climates for any wall or ceiling application, indoors or out.

 

what glaze options do you have?

we have four types of glaze that we use on our tiles:  opaque gloss, transparent gloss, metallic, and artisanal.  the artisanal glazes have a high degree of variation, and we can bring out certain colors through a change in kiln temperature and firing time.  as the tiles are completely made by hand, you can expect a slight unevenness in surface texture, which is further enhanced by the glaze.

 

can my designer request a custom color?

absolutely – we will work with the designer to select an appropriate shade and provide samples for approval.  no two installations are exactly the same.

 

can we see the final layout before installing?

we create CAD layouts for each order, and provide a 3d view of the final layout for approval prior to manufacture.  as many of our tiles are asymmetric and have a great degree of movement, it is critical to study the layout prior to installation.

 

how long does the tile take to make?

all tile is made to order per the designer’s exact specifications / not stocked.  current production time is approximately 8-12 weeks depending on the size of the order.